Casino Handy Rules: Check Them Before Your First Deposit

Casino Handy Rules

These terms govern your use of Casino Handy and every service on the platform, including Shake Drop, bonuses, the loyalty programme and the cashier. When you open an account, you accept them in full. Read each section before you register, and return to this page whenever a rule changes.

1. Scope of the Terms

These terms form a binding agreement between you and the operator of the platform. They apply to every way you access your account: the app, the web app saved to your home screen and the desktop site. Each promotion also has its own rules on its offer page. Where those rules differ from this page, the promotion rules apply to that specific offer.

2. Who Can Open an Account

Before you register, make sure you meet each of the following conditions:

• Age: you are at least 18 years old.
• One account: you hold a single account, and no one else uses it.
• Own behalf: you play with your own money and for yourself only.
• Local law: you have checked that online gambling is legal where you live.
• Accurate data: your name, date of birth and address match your identity documents.

If you do not meet these conditions, do not register or make a Casino Handy deposit.

3. Identity Verification

The platform checks your identity before your first withdrawal. You can complete the process from your phone in a few minutes.

The operator can request further documents at any point, for example when your payment details change. Your Casino Handy real money winnings stay in your account until you pass the check.

4. Deposit Rules

Every account runs in euros, and crypto wallets display their balance in euros too.

• Instant methods: cards, e-wallets and mobile wallets credit your balance immediately. SEPA transfers take one to two business days.
• Minimums: method limits start at €10. Each welcome stage, as well as Crypto Boost, needs at least €20, and Weekend Reload needs €50.
• Fees: the casino charges none. Payment providers and blockchain networks may charge their own.
• Ownership: you use only payment methods registered in your own name.
• Deposit-only methods: Apple Pay, Google Pay, Klarna and Paysafecard accept deposits but do not support payouts.
• Mobile credit: there is no direct phone-bill payment. To use your mobile credit, buy a Paysafecard voucher with it.

Choose your payment method on Casino Handy with your payout plans in mind, because the withdrawal route depends on it.

5. Withdrawal Rules

Read these rules before you request your first payout.

• Turnover: wager each Casino Handy deposit at least once before you withdraw. Otherwise, the cashier deducts a 5% processing fee.
• Same route: payouts go back through your deposit method. If you used a deposit-only method, choose a bank transfer, an e-wallet or crypto instead.
• Approval: the cashier approves requests within 4 hours. From LTE level upwards, approval runs around the clock.
• Monthly ceiling: your loyalty level sets the limit (see Section 8). The casino pays amounts above it in monthly instalments.

6. Bonus Terms

Each offer comes with its own wagering requirement and deadline. The table summarises the current conditions.

The following general rules apply to every bonus:

• Conversion: bonus funds become Casino Handy real money only after you complete the wagering.
• Expiry: if you miss the deadline, the bonus and any winnings from it expire.
• Maximum bet: a stake above €5 during welcome wagering allows the operator to cancel the bonus and its winnings.
• Fair use: multiple accounts or coordinated play to collect offers allow the operator to withdraw bonuses.

7. Shake Drop Rules

Shake Drop is a daily prize feature available only on a phone. These rules define how it works:

• Frequency: you can shake once every 24 hours in the app or in the web app saved to your home screen. The desktop site does not support Shake Drop.
• Prize types: each shake pays one of four prizes: 5 to 50 free spins on a featured slot, €1 to €25 in cash, a 2x multiplier on the next Monday Cashback, or a 24-hour loyalty point booster.
• Cash prizes: they carry 1x wagering.
• Multiplier: it applies only to the next Monday Cashback and does not carry over.
• Streaks: seven consecutive shakes unlock a Golden Drop with larger prizes. A missed day resets the streak to zero.
• Recharge tokens: one token per month from the loyalty shop restores a broken streak.

Shake Drop prizes join your Casino Handy balance and follow the same verification and withdrawal rules as any other funds.

8. Loyalty Programme

You earn one Handy Point for every €10 staked on slots. Table and live games count at 20% of that rate. You can spend points in the loyalty shop on free spins, bonus cash and Recharge tokens.

To keep your level, earn at least 10% of its threshold each month. If you fall short, you move down one level.

9. Responsible Gambling

Gambling carries financial risk, so set yourself a budget before each Casino Handy deposit and stop once you reach it. If play stops feeling like entertainment, take a break and contact the BIÖG helpline on 0800 1 37 27 00 or visit check-dein-spiel.de. You can also ask support to close your account at any time.

10. Account Suspension and Closure

The operator can suspend an account and hold payouts during a review in the following cases:

• False documents: you submit forged or altered documents, or data that does not match your identity.
• Duplicate accounts: you open or use more than one account.
• Third-party payments: you deposit with a payment method that belongs to someone else.
• Fraud: you take part in fraud, chargebacks or collusion with other players.

When you close your account yourself, the cashier pays out your remaining Casino Handy real money balance under the standard withdrawal rules.

11. Changes to These Terms

The operator can update these terms and publishes every new version on this page. If you continue to use Casino Handy after an update, you accept the revised terms. Check this page before you claim a new offer or request a large withdrawal.